Who is collecting the information?
The Old Red Bus Station is a venue, restaurant & bar.
For the purpose of the Data Protection Act 1998, the General Data Protection Regulation and any and all domestic legislation implementation the Regulation into English Law (the “Data Protection Laws”), The Old Red Bus Station, 102-104 Vicar Lane, Leeds, LS2 7NL is a Data Controller in relation to your Personal Data in certain circumstances, which are set out below.
Please be aware that some links from our website will take you to external websites which are not covered by this policy.
What Information do we collect from you?
We will only require to you provide personal information to us where it is necessary for us to provide you with a service (such as when you sign up to receive emails, or follow us on our social networks, use our website, purchase a ticket to an event, or reserve a space in our restaurant.
This information may include: ·
Your full name, date of birth, age, gender or marital status·
Contact information including your postal address, email address and telephone number·
Social media information including you Facebook ID, Instagram handle and profile picture·
Your marketing preferences·
Survey responses and feedback
How are we collecting this data?
We are collecting the data that you provide to us directly or via your use of our website. We receive personal data about you from Skiddle when you purchase a ticket for one of our events via their website.
We may collect information about your computer, including where available your IP address, browser type, statistics on your activities on our platform, information on how you came to our platform and data collected through Cookies, Pixel Tags, Web Storage and other similar technologies.
This is statistical data only and does not identify you as an individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.Cookies contain information that is transferred and saved to your hard drive.These help us to improve our site, and deliver a better and more personalized service. The information we collect includes which pages you view and which links you follow, details of the hardware and software that you are using to access the site and any passwords that you use on our website. This enables us to:
Estimate our audience and usage pattern.
Store information about your preferences, and so allow us to customize our site according to your individual interest.·
Retarget adverts to remind you about our events on Google or Facebook properties.
Speed up your searches·
Recognize when you return to our site.
Our website is not intended for children and we do not knowingly collect data relating to children.
Why are we collecting this data?
We are collecting this data to keep you informed about events, and updates to our menu, drinks or any offers we may put in place.
We will tell you about our updates and may, also send you updates to our events when we are working with in partnership with other promoters.
We may keep in touch via email, push notifications on Skiddle, Facebook updates, Instagram posts or mail-outs.
You may unsubscribe, unfollow or opt out of these communications at any time by the following the links on the relevant communication.
What do we do with your information?
We are committed to keeping your data safe and take protection law seriously, we have therefore outlined how and why we use your information, and what our legal basis it to be able to use your information in each way.
We need all the categories of information listed above to allow us to enter into and perform our contract with you (e.g purchasing a ticket and attending an event)*, to keep you information about our events and services** and to improve our website and services***.
*** Highlighted below.
· To contact you about any events or other offers you have expressed an interest in·
To contact you any events, offers or services which we feel may be of interest to you·
To contact you about any chances to events you have bought tickets for·
To contact you about any changes to our menu or drinks selection· To contact you about any issues relating to issues with our site· Dealing with any complaints you may have·
To serve adverts for our events or third party sites (e.g Google or Facebook ads) using cookies are re-targeting·
To ensure our systems interact successfully with social media platforms including Facebook, Twitter, Tik-Tok & Instagram·
To conduct data analytics studies to review and better understand use of our website and services·
To review and improve performance of our website, systems processes and staff·
To let you know about any important changes to our business or policies.
Who might we share your information with?
We share your information with Skiddle who are our event-marketing partner, to send push notifications and emails to keep you informed about our events. We may also share your information with other third-party marketing or advertising services to communicate with you, this may include Google and Facebook for the purpose of re-targeting you with adverts for our events.
Where we store your data
Amazon Web Services, Inc.(Google G-Suite)
Google LLCCommunication Tools including Mailchimp (The Rocket Science Group LLC)
The data that we collect from you may be transferred to, and stored at , a destination outside the EEA (European Economic Area). By submitting your Personal Data, you may agree to this transfer, storing or processing.
Where we store your data
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of tour data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
How long do we keep hold of your information?
We will keep your information on file for a total of 7 years, which is the legal limitation period and a small margin. As in most cases this only archived data, not sensitive, not dangerous and will not be used if there seems risk to data subjects.
What rights do you have?
You have the right to unsubscribe.
You have the right to unsubscribe at any time. Please follow the links on the emails you receive or unfollow us on the relevant social media channels.
You have the right to be informed.
We have a legal obligation to provide you with concise, transparent, intelligible and easily accessible information about your personal information and our use of it. We have written this policy to do just that, but if you have any questions or require more specific information, you can get in touch with us.
You have the right to access your Personal Data.
You have the right to ask us to confirm whether or not we hold any of your personal information. If we do, you have the right to have a copy of your information and to be informed of the following:
·Why we have been using your information;
What categories of information we are using
Who have the shared the information with
How long we envisage holding your information
In order to main the security of your information, we will have to verify your identity before we provide you with a copy of the information we hold.
The first copy of your information that you request from us will be provided free of charge, if you require further copies we may have charge an administrative fee to cover our costs.
You have the right to correct any inaccurate or incomplete Personal Data
Where you have requested a copy of the information we hold about you, we may notice that there are inaccuracies in the records, or that certain parts are incomplete. If this is the case please contact us to let us know.
You have the right to be forgotten.
There may be times where it is no longer necessary for us to hold personal information about you. This could be if:
The information is no longer needed for the original purpose that we collected it for:
You withdraw your consent for us to use the information (and we have other legal reason to keep using it)·
You object to us using your information and we have no overriding reason to keep using it·
We have used your information unlawfully·
We are subject to a legal requirement to delete your information.
Where you submit a request for us to delete your Personal Data, we will remove your data from our systems within a reasonable time.
You have the right to have a copy of your data transferred to you or a third party in a compatible format. Also known as Data Portability, you have the right to obtain a copy of your Personal Data for your own purposes. This right allows you to move, copy or transfer your Personal Data more easily from one IT system to another, in a safe and secure way.
This right shall only apply where:
We are processing your information for the purposes of entering into or performing a contract; or·
You have provided consent for us to process your information.
If you would like us to transfer a copy of your data to you or another organization in a structured, commonly use and machine-readable format, please contact us.There is no charge for you exercising this right.
You have the right to object to direct marketing
You can tell us at any time that you would prefer that we do not use your information for direct marketing purposes. Each communication you receive from will contain a link for you to unsubscribe to future communications if you would not like to receive any direct marketing from us.
You have the right to object to us using your information for our own legitimate interests
Sometimes, we use your personal information to achieve that will help us as well as you. This includes:
When we tell you about products or services that are similar to ones that you have already bought·
When we use your information to help us make our business better·
When we contact you to interact, communicate or let you know about changes we are making
We aim to always ensure that your rights and information are properly protected. If you believe that the way we are using your data is not justified due to its impact on you or your rights, you have the right to object. Unless we have a compelling reason to continue, we must stop using your Personal Data for these purposes.
In order to exercise your right to object to our use of your data for the purposes above, you can click the ‘unsubscribe’ link, which is set out in each of our communications to you.
You have the right to restrict how we use your Personal Data
You have the right to ask us to stop using your Personal Data in any way other than simply keeping a copy of it. This right is available where:
You have informed us that the information we hold about is inaccurate, and we have not yet been able to verify this·
You have objected to use using your information for your own legitimate interests and we are in the process of considering your objection·
We have used your information in an unlawful way, but you do not want us to delete your data.·
We no longer need to use the information but you need it for a legal claim.
Contacting us or making a complaint
In addition you have the right to lodge a complaint with the information commissioners office (ICO), the statutory body that oversees data protection law in the UK.