GENERAL MANAGER
The Old Red Bus Station is a Northern Hub for electronic music, serving Yorkshire's best vegan grub from Cantina Leeds.
We are currently looking for an experienced general manager.The GM will oversee all bar employees and operations in order
to meet the financial objectives of the organisation. This makes them an
integral part of shaping the culture of the workplace. The general
manager will also work directly with the upper management to set and
achieve the company's financial goals. Their primary duty is to maximise
the overall performance of the organisation.You will manage all
aspects of people resourcing for the bar team, from recruitment,
onboarding, training and retention, reward and recognition and
performance management. Management of profit and loss, stock management,
wage controls and meeting all financial budgets is key to this role.
You will also be responsible for ensuring your team meets all compliance
policies and procedures including, licensing, customer safety, security
and cash handling.
DUTIES & RESPONSIBILITIES
Work with human resources or other managers in interviewing, hiring and training employees
Preparing and reviewing standard procedural documents for daily operations
Supervise employees and other managers
Create shift schedule and assign tasks and projects to individuals, teams or departments
Motivate employees and help them set and attain objectives
S
upport customers and ensure customer satisfaction
by
successfully
resolving any customer complaints or issues
Perform technical functions as needed
Serve as an intermediary between employees and senior leadership of the company
Meet quarterly and annual sales goals and objectives
Work with upper management to establish
strategies to meet company objectives
Ensure the premises comply with all licencing requirements and health and safety guidelines
Handle paperwork and
administrative duties
Maintain inventory levels and order supplies when necessary
Ensure high standards of customer service and bar hygiene are being adhered to.
PERSON SPECIFICATION
Can do attitude, problem solver, multi-tasker
Ability to handle difficult clients and staff tactfully and find resolutions
Adept at using audio visual equipment
Awareness of health and safety regulations, fire safety etc
To be considered for the role, the Assistant General Manager must demonstrate the following experience:
3 – 5 years hospitality management/leadership
experience
Operational background would be preferable
– bars, restaurants and nightclub, festivals
Comfortable in a fast-paced organisation – particularly behind the scenes
Innovative and creative but also pragmatic
Solid financial acumen
Comfortable working into the evening and nights when needed.
Weekends will also be required.
Personal licence holder essential
Experience / certification in Strategic Management and Leadership Practice / Project Management.
Annual Salary: £27.5k + quarterly performance based bonus
Contract: Full Time, Permanent, 45 Hours
To apply please fill out the form below: